TERMS & CONDITIONS

General Information:

info@lhsfur.dk
CVR.nr: 39729830

Payment Method:

LHS fur receives and accept online payments with Dankort, Visa / Dankort, Visa, Mastercard, Visa Electron, Maestro, American Express, Paypal, ApplePay.

All amounts on the website include VAT. 

Please note that Discount codes can’t be used on sale items.

Payment with Viabill is only working in Denmark.

Shipping and Delivery:

We offer a free and secure shipping with DAO to your nearest pickup place. The estimated delivery time is 2-4 working days in Denmark. You will get an email and text message from LHS fur when your package is on its way!
If you ordered a customised product, please accept a delivery time on 2-3 weeks.

You are more than welcome to contact us regarding your delivery: info@lhsfur.dk

We also offer international shipping too! Please note an extra cost.

Returns & Refunds:

Our policy lasts 14 days. If 14 days have gone by since you received your item, unfortunately we can’t offer you a refund or exchange.

To return a product, your item must be unused and in the same condition that you received it.
 
We will refund your money 2-4 days after receiving your item.
The buyer is responsible for the shipment and pays for freight costs.

Stock Sale
We don't offer a refund or exchange on items bought on our stock sale.

How do I return the item?

If you would like to return your purchase, the item must be returned to the address:

Att. LHS fur
Kattehalevej 7
3460 Birkerød

If the item is returned after the 14 day return deadline, the item cannot be refunded and it will cost a shipping fee of DKK 49 to have the same package returned again. To return a package, you must enclose the order form that was in the package when you received it. Send the package back to our address.

You may send either by GLS, DAO or PostNord, so we can keep track of the package.

Exchange to another size or color:
 
If you wish to exchange your item, please contact us within 14 days from the day you received your item.

Applies to specially manufactured and customized items:

In accordance with the Consumer Protection Act in the case of distance trade and home sales agreements, the consumer, as a general rule, has the right of withdrawal, cf. (section 13). However, according to (§ 14, 3 p.), The main rule does not apply to products that are specially produced and which, due to their nature, cannot be returned.

Privacy Policy:

LHS fur understands and respects the importance of privacy on the Internet. We will not disclose customer/user information to third parties unless a transaction is required. LHS fur does not sell the customer's name, address, email address, credit card information or personal information to any third party without the customer's prior permission.